GENERAL POLICIES AND REGULATIONS
Welcome to visit our official website
We hope you will take the time to read and understand the terms of the legal agreement between you and FLEXIIFORM COMPANY LIMITED as below.
FLEXIIFORM COMPANY LIMITED is responsible for ensuring the legality of providing content on the website to users. All information, images and all content posted on the website comply with the provisions of law and are in accordance with Vietnamese customs and traditions.
Flexiiform's rights and responsibilities
FLEXIIFORM COMPANY LIMITED has the right to change and/or terminate the content and features of part or all of the website without prior notice to users.
FLEXIIFORM COMPANY LIMITED has the right to implement security measures to protect and prevent unauthorized access or unauthorized modification, disclosure or destruction of information.
FLEXIIFORM COMPANY LIMITED has the right to implement security measures to protect and prevent unauthorized access or unauthorized modification, disclosure or destruction of information on the website.
When using the website, information will be transmitted via a medium/device beyond the control of FLEXIIFORM COMPANY LIMITED. Accordingly, FLEXIIFORM COMPANY LIMITED is not responsible for or in connection with any delay, failure, interruption of any data or other information transmitted in connection with the use of the website.
Personal information such as address, email, phone number of website users (voluntarily provided by users in various forms on the website) can be used internally for the purpose of upgrading products. products and services of FLEXIIFORM COMPANY LIMITED.
FLEXIIFORM COMPANY LIMITED commits not to proactively disclose any user information to third parties, except in case of written request from investigation units in accordance with current law. At that time, FLEXIIFORM COMPANY LIMITED will notify the user in writing. However, although there are security technologies and the system is equipped with many security features, no data transmitted over the internet can be 100% secured. Therefore, FLEXIIFORM COMPANY LIMITED cannot make a firm commitment that the information you provide to us will be absolutely confidential, and will not be responsible in case of unauthorized access. user's personal information. All non-private information and documents posted by users on the website are not considered confidential information, FLEXIIFORM COMPANY LIMITED is allowed to use or transmit for any legal purpose. any.
FLEXIIFORM COMPANY LIMITED is permitted to use any ideas or concepts you submit to the website for all lawful purposes without limitation, including product development, manufacturing or marketing. FLEXIIFORM COMPANY LIMITED has no responsibility to compensate or reward the supplier.
You must be aware and ensure that the information and documents you send are within your rights of use; That means FLEXIIFORM COMPANY LIMITED will not violate any third party's rights.
FLEXIIFORM COMPANY LIMITED has the right to refuse some documents you submit without being required to provide a reason.
Rights and responsibilities of users
You ensure to comply with laws and regulations related to the use of FLEXIIFORM COMPANY LIMITED's website; Do not interfere or affect other users' use of the website; Do not interfere with the operation and management of the website of FLEXIIFORM COMPANY LIMITED.
You clearly acknowledge and accept that FLEXIIFORM COMPANY LIMITED and/or its member companies/affiliated units/employees of FLEXIIFORM COMPANY LIMITED are not responsible for any losses, damages, or costs incurred from any decision you make when using any information on the website for any reason.
If you are dissatisfied with any information on the Website or with any of the terms and conditions of use of information on this Website, the only method you should take is to terminate access/use of information on the website. .
Payment methods
1st installment payment method: Payment 50% of the quote within 5 working days after signing confirmation of the contract to provide products and services from FLEXIIFORM COMPANY LIMITED.
2nd payment method: Pay the remaining 50% of the quote within 5 working days after signing the handover record from FLEXIIFORM COMPANY LIMITED.
Payment via account:
- Full name: FLEXIIFORM LIMITED
- Tax code: 0315320518
- Trading name: FLEXIIFORM CO., LTD
- Account number: 0371000493561 – Bank for Foreign Trade of Vietnam _ Tan Dinh Branch
- Address: 11 Street 7, Tan Hung Ward, District 7, Ho Chi Minh City
- Phone: 0867 868 830
- Email: [email protected]
- Website: https://flexiiform.vn/
Information security policy
FLEXIIFORM COMPANY LIMITED is committed to protecting the privacy of customers' information.
Purpose and scope of collection:
- To access and use some services at FLEXIIFORM COMPANY LIMITED, Customers may be required to register with us personal information (Email, Full name, Contact number...). All declared information must ensure accuracy and legality. FLEXIIFORM COMPANY LIMITED does not bear any responsibility related to the law of declared information.
- We may also collect information about the number of visits, including the number of pages customers view, the number of links customers click and other information related to the connection to the FLEXIIFORM CO., LTD. site. We also collect information that the Web browser (Browser) customers use every time they access FLEXIIFORM CO., LTD., including: IP address, Browser type, language used, time and addresses. that the Browser accesses.
- FLEXIIFORM COMPANY LIMITED collects and uses Customer personal information for appropriate purposes and fully complies with the content of this "Privacy Policy".
- When necessary, we can use this information to contact customers directly in the form of: sending open letters, thank you letters, sms, technical and security information...
Information storage time:
- The Member's personal data will be stored until cancellation is requested or the member logs in and makes the cancellation. In all cases, member personal information will be kept confidential on FLEXIIFORM COMPANY LIMITED's server.
- FLEXIIFORM COMPANY LIMITED collects and uses Customer personal information for appropriate purposes and fully complies with the content of this "Privacy Policy".
Address of the unit that collects and manages personal information
- Full name: FLEXIIFORM LIMITED
- Tax code: 0315320518
- Trading name: FLEXIIFORM CO., LTD
- Account number: 0371000493561 – Bank for Foreign Trade of Vietnam _ Tan Dinh Branch
- Address: 11 Street 7, Tan Hung Ward, District 7, Ho Chi Minh City
- Phone: 0867 868 830
- Email: [email protected]
- Website: https://flexiiform.vn/
Means and tools for users to access and edit personal data:
Currently, the website has not yet implemented a page to manage members' personal information, so accessing and editing personal data depends on customer requests in the following ways:
- Send email to the address [email protected], using professional expertise to identify personal information and staff will assist in editing on behalf of the user.
Committed to protecting customer personal information
- Members' personal information on FLEXIIFORM COMPANY LIMITED is committed to absolute confidentiality by FLEXIIFORM COMPANY LIMITED according to FLEXIIFORM COMPANY LIMITED's personal information protection policy. The collection and use of each member's information is only carried out with that customer's consent, unless otherwise prescribed by law.
- Do not use, transfer, provide or disclose to any third party the member's personal information without the member's consent.
- In the event that the information server is attacked by hackers leading to loss of member personal data, FLEXIIFORM COMPANY LIMITED will be responsible for reporting the incident to the investigating authorities for timely handling and notification. let members know.
- Absolutely secure all members' online transaction information, including digital accounting invoice information and documents, in the level 1 secure central data area of FLEXIIFORM COMPANY LIMITED.
- The management board of FLEXIIFORM COMPANY LIMITED requires individuals, when registering/purchasing as members, to provide all relevant personal information such as: Full name, contact address, email, identification number. ID number, phone number, account number, payment card number..., and is responsible for the legality of the above information. The management board of FLEXIIFORM COMPANY LIMITED is not responsible nor will it resolve any complaints related to that member's rights if it considers that all of that member's personal information provided upon initial registration is incorrect.
Warranty Policy
For all customers of FLEXIIFORM CO., LTD. when using any of our products and services and during use, if you encounter any problems or technical errors, please contact us directly. continue with us. Please follow the warranty policy below to better understand the service warranty mechanism of FLEXIIFORM CO., LTD.
Warranty conditions:
- FLEXIIFORM COMPANY LIMITED will fix failures and technical problems due to manufacturer errors for all of our products and services.
Warranty process:
The products and services that customers have used from FLEXIIFORM COMPANY LIMITED will be warranted according to the following conditions:
- The product is defective due to manufacturing or workmanship during construction.
- The warranty period is calculated from the date you receive the product/service.
Cases NOT covered by warranty:
- The product is damaged due to user error (due to mechanical impact of dropping, breaking, impact, etc.) and such damage is not within the scope of the company's warranty.
- Maintenance not according to instructions.
- Customers arbitrarily intervene to disassemble and repair the product without authorization from FLEXIIFORM COMPANY LIMITED.
Warranty period: Depending on the product's warranty status and the agreement between FLEXIIFORM COMPANY LIMITED and the customer, we will notify you in detail after receiving information from the stretch canvas supplier.
